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CalSnap Support
If you need help or have any questions, contact us anytime.
Contact us
Drop us a message and we'll get back to you within 48 hours.
support@calsnap.ai
Email us directly · Mon–Fri, 9 AM–6 PM (PT)
Quick troubleshooting
Meal scan not working
Only scanned meal photos are sent to OpenAI for food identification. Ensure good lighting and a stable connection.
Health data not syncing
Check Apple Health or Android Health Connect permissions in your device settings.
Data deletion request
Email support@calsnap.ai to request deletion of your data at any time.
Subscription issues
Manage or cancel your subscription anytime from your Apple App Store or Google Play account settings.